What to do after a car accident in Mauritius

1. At the scene

1. Stop and stay calm. Stop at the spot, mark the vehicles' positions if you can, then move to safety and switch on hazard lights.
2. Check for injuries. Call 114 if anyone is hurt. Give first aid only if trained, and do not move seriously injured people.
3. Decide: police or ASOF (next section).
4. Take photos of damage, positions, road conditions, signs and plates.
5. Exchange details with every driver: name, address, phone, licence number, insurer. Note witness contacts.
6. Do not admit guilt. Stick to the facts when speaking to others and the police.

Police or ASOF form?

You may use the Agreed Statement of Facts (ASOF) form only if every condition below is true:

• Exactly two vehicles are involved.
• Both drivers agree on how it happened.
• Nobody is injured, however slightly.
• Nothing else is damaged, such as signs, guardrails, walls or government vehicles.
• Neither driver is suspected of drink or drug driving.
• Both vehicles have a valid insurance vignette and both drivers hold a valid licence.

2. Claiming from your insurer

1. Notify your insurer immediately. Most policies set a short limit, often around 5 days. Check yours.
2. Complete the claim forms accurately and honestly.
3. Send your evidence: photos, ASOF form or police report number, witness details.
4. Wait for the assessor to inspect the damage and approve repairs.

3. Mistakes that weaken a claim

• No police report or ASOF form. This can invalidate your claim.
• Reporting late. Policy time limits are strict.
• Thin evidence. Photos, a clear account and witness details protect you.
• Settling privately. Report to your insurer and/or the police even for minor damage.

Frequently asked questions